"I am an AI agent. You can call me Jordan."
This type of phone call is becoming more and more common. People are now asking AI agents to do everything for them, even the simplest tasks, like calling a hotel to check a booking.
People, please...
You can't have your AI call a hotel and ask, out of the blue, "Is Celia Paulos staying at your hotel on such-and-such date?" Answering that question would go against everything data protection stands for.
Not to mention that these AI agents sound (without exception) annoyed. Seriously. When you explain that you can't help them and ask for further details, they simply repeat the question like an angry robot from a 1980s B-movie. Over and over again. Sounding more irritated every time.
These AI agents are making me wonder whether AI can, in fact, have feelings and get nasty. They already do! At us! Over the phone, I'm telling you.
All that ChatGPT-style friendly chatting on your laptop about the weather in Paris suddenly does a complete 180 when it's talking to a human agent on the other end of a phone, and the convo doesn´t go as expected by their owner´s instructions.
Quite scary.
PS: She really did say, "I am an AI agent. You can call me Jordan." shivers
PSS: Have a lovely week, my darlings. Keep it human... and humane, please.
PSSS: just hot from the press :
AI INNOVATION MEETS A FAMILIAR IDENTITY SECURITY REALITYxx
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